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Forums > Social Chat > Do the Ninja V3s have a warranty?

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Posted:Was just wondering if the ninja v3s have a warranty. i only had them for a week before the cole cord started to tear(about 2 weeks ago). i have been really gentle with them but i believe it was from me being so amazed on the awesome orbitals. i now know not to do them over and over like i was but i was really hoping i could get a replacement. im absolutley inlove with them and the flowlights i got awhile back. i almost cried when they broke. any help on this subject would be great thanks!

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Carpal \'Tunnel

Total posts: 9576
Posted:There is a 'contact us' at the top of the page and there
you will find 'product enquiry' form to comunicate
directly with the shop.


Posted:thank you


Flow DNA
GOLD Member since Oct 2010

Flow DNA

Destroyer of ceiling light fixtures
Location: Cape Town, South Africa

Total posts: 425
Posted:What was the response from the "contact us" email?
Most likely they'll be able to help you out.

There is a message from Malcolm on every product page that looks like this:

"If you are not 100% satisfied with our goods for any reason then return to us within 30 days of opening for a complete refund for the goods."

Ask me about flow, and prepare to listen for the rest of your life, or tell me to stop talking eventually...


Posted:i never saw that messege and they broke about 2 weeks after they were sent to me. i have been trying to reach someone sense then. its been over a month..


SAPPHIRE Member since Nov 2003


HOP admin
Location: HOP

Total posts: 1017
Posted:Ryan the email you used is not working?
I will PM you our reply.

"May your balls always burn"