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Forums > Help! > customer rights - internet shopping

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.:star:.
SILVER Member since Jan 2005

.:star:.

Pooh-Bah
Location: Bristol

Total posts: 1785
Posted:to anyone who has found this thread after searching for diddy bikes on the net please look at the post below by PC3044 for contact info

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my boyfriend ordered this bike


Non-Https Image Link


from these people

www.diddybikes.co.uk



he ordered it on the 3rd June and they promised 28day delivery. We spoke to them on the phone before we ordered as we had some questions about the bike and everything seemed ok. We received an receipt from them and that is the last that we have heard from them



they posted this message on their site two weeks ago



From 14th July 2005 Diddy bikes no longer Supply Single Bikes at Trade Prices, The Minimum order Now Starts from 6 Units, Please Fax your order to 01296 651721 or call 01296 658354, or E-mail sales@diddybikes.com

Customers with outstanding orders will be written to in the next few days with Estimated delivery times



Previous to this they were selling individual bikes to customers.



I have emailed them about 30 times, I have tried phoning them but one of their phone numbers is no longer in use and the other one is never answered. I have also sent them numerous letters and I even got one of their neighbours to pass on a message to contact us. We still have heard nothing and its rather worrying.



I've been looking on the internet for info on what to do but i don't even know where to start. We want either our money back or the bike



what do i do? who do i report them to? how do we get our money back or our bike??



any advice would be greatfully received!

EDITED_BY: .:star:. (1126360416)


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UCOF
SILVER Member since Apr 2002

UCOF

Carpal \'Tunnel


Total posts: 15414
Posted:"Im sorry this is another long post but I hope it proves useful."



Nonsence! Long posts are the best way to convey lots of information. Otherwise you have to leave out every other word and it just becomes undecipherable wink



Big up to the lovely Policeman hug kiss



and who the hell are half the people in this thread?!?!?!



ubblol


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Frodo
BRONZE Member since Mar 2017

Frodo

old hand
Location: In a van

Total posts: 1092
Posted:hug2 ucof!!

passing through, this world still lives.

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UCOF
SILVER Member since Apr 2002

UCOF

Carpal \'Tunnel


Total posts: 15414
Posted:Frodo.. this is starting to freak me out just slightly...

Frodo... is that even actually you? umm


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Frodo
BRONZE Member since Mar 2017

Frodo

old hand
Location: In a van

Total posts: 1092
Posted:haha... yeah, just in a happy mood! smile

passing through, this world still lives.

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UCOF
SILVER Member since Apr 2002

UCOF

Carpal \'Tunnel


Total posts: 15414
Posted:bounce

Lets hope some of your happiness rubs off on some of the unhappy people in here.

smile

grouphug


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missnbike


newbie


Total posts: 1
Posted:I AM THE SAME AS U HAVE BEEN RIPPED OFF BY DIDDY BIKES BIG TIME WELL MY 14 YEAR OLD SON HAS!
GOT SOME INFO ON THESE PEOPLE WHO WERE RUNNING THIS SHAM OF A BUSINESS


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