Forums > Social Discussion > Possible new catagory for forum just for HOP merchandise?

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Spacecow00x
Spacecow00x

Member
Location: Ft. Myers, Florida
Member Since: 11th Sep 2004
Total posts: 170
Posted:I think that there should be a subject forum section, for all the items HOP sells, so that people can write and read personal reviews with possibly their own pictures of that product in use. I thought of this, cause i was looking for the best catagory to post my last question about a product on the website, and wasnt really sure where it best fit. Anyway, i would love to see reviews of products being sold, or even like, people saying what they did with a product to make it better. And i know i wouldnt mind posting what i think of some of the awesome stuff the site sells. It would just help us all in the deciding process of what we want to buy, and save people posting about it in random catagories like i do redface

anyone else think this could be a good idea? ubbidea


You've got the wings of a fallen angel
You offer peace if they praise your name
You live your life taking everything you can get
Look down, time to fly!

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Gherkin
Gherkin

Inventor

Member Since: 6th Apr 2005
Total posts: 117
Posted:Yeah, I think that's a great idea!

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Posted:Call it "Purchasing Advice" clap

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nearly_all_gone
nearly_all_gone

Pooh-Bah
Location: Southampton
Member Since: 3rd Aug 2004
Total posts: 1626
Posted:That's a brilliant idea. And as HoP basically sells quality products, there's certainly nothing for Malcom to lose by doing so, in my opinion.

Because the range is relatively small, there would probably be threads on most products, troubleshooting, postage/customs info etc... really good plan!


What a wonderful miracle if only we could look through each other's eyes for an instant.
Thoreau

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flid
flid

Carpal \'Tunnel
Location: Warwickshire
Member Since: 27th Aug 2002
Total posts: 3136
Posted:its a good idea, but better to put in the shop, so people who've bought it can leave reviews. Lots of sites I use do the same, and it can be a really good way for people making decisions about what to buy and the sellers themselves (ie what products people like, whether a line should be ditched, or simply find out why something isn't selling well)

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nearly_all_gone
nearly_all_gone

Pooh-Bah
Location: Southampton
Member Since: 3rd Aug 2004
Total posts: 1626
Posted:Perhaps you could have a rating system for each product with that - several criteria with "Bad - Average - Good" and a comment as well..?

What a wonderful miracle if only we could look through each other's eyes for an instant.
Thoreau

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Spacecow00x
Spacecow00x

Member
Location: Ft. Myers, Florida
Member Since: 11th Sep 2004
Total posts: 170
Posted:that could be a good idea Flid, but allowing people to post reviews at free will, means that someone has to keep track of all the reviews, people could leave obsene messages about products, the forum inviroment allows people ask questions about products, or ideas of things to do with it and such, kinda like reviews to another level. Or each product could link to its forum page and have a link saying "hear more oppinions of this product" and be sent right to the discussion about it. lets just say the situation arrose that someones poi broke! Oh noes, what should he do. Go to the product page, ask people suggestions on how to fix this product, Uh oh, it cant be fixed, but you could buy this part to replace the broken part. Kinda deal.. haha i know that was pretty stupid but im hoping u got the idea. smile
EDITED_BY: Spacecow00x (1116432521)


You've got the wings of a fallen angel
You offer peace if they praise your name
You live your life taking everything you can get
Look down, time to fly!

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pricklyleaf
pricklyleaf

with added berries
Location: Manchester
Member Since: 7th Mar 2005
Total posts: 1365
Posted:Wow, I was thinking the exact same thing the other day, the products should at least have some sort of reviews like they do on most other websites. Definately would be helpful, unless it turns into the wow, this product is great thing as then it doesn't actually tell ou anything! star rating systm would be good though, and maybe what level the poduct is recomended for, particulary if stuff is good for beginners, when your new to something its hard to know what to get.

Live like there is no tomorrow,
dance like nobody is watching
and hula hoop like wiggling will save the world.

What lies behind us and what lies before us are tiny matters compared to what lies within us.

Ralph Waldo Emerson

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Spacecow00x
Spacecow00x

Member
Location: Ft. Myers, Florida
Member Since: 11th Sep 2004
Total posts: 170
Posted:right it would be very helpful for people that are new to poi, trying to decide what they should buy and so on

You've got the wings of a fallen angel
You offer peace if they praise your name
You live your life taking everything you can get
Look down, time to fly!

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flid
flid

Carpal \'Tunnel
Location: Warwickshire
Member Since: 27th Aug 2002
Total posts: 3136
Posted:Written by: Spacecow00x
people could leave obsene messages about products



of course the system would be moderated, so all reviews checked before adding. That would filter out support requests and people who haven't actuallty ever used the stuff who just wanted to ask questions


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Spacecow00x
Spacecow00x

Member
Location: Ft. Myers, Florida
Member Since: 11th Sep 2004
Total posts: 170
Posted:i suppose, but a forum would be alot easier if u think about it

You've got the wings of a fallen angel
You offer peace if they praise your name
You live your life taking everything you can get
Look down, time to fly!

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nearly_all_gone
nearly_all_gone

Pooh-Bah
Location: Southampton
Member Since: 3rd Aug 2004
Total posts: 1626
Posted:Either way, a very good idea. The shop testimonials are nice, but that's not really enough to make a decision between two items on.

What a wonderful miracle if only we could look through each other's eyes for an instant.
Thoreau

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Spacecow00x
Spacecow00x

Member
Location: Ft. Myers, Florida
Member Since: 11th Sep 2004
Total posts: 170
Posted:i would prefer discussion than to reviews, because usually you can ask the reviewer questions

You've got the wings of a fallen angel
You offer peace if they praise your name
You live your life taking everything you can get
Look down, time to fly!

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NYC
NYC

NYC
Location: NYC, NY, USA
Member Since: 26th Aug 2001
Total posts: 9232
Posted:I don't think that's entirely fair to Malcom.



He's being kind enough to let us use his store's bandwidth for our daily chatter. If you're suggesting that there should be more information comparing the items in the store, that may be a good point. But I see no reason why he should pay for bandwidth so some jerk from Idaho can insult his products just because he had a bad day.



I've never had a problem with any HoP product. I think Malcolm has gone so far above and beyond the call of a businessman and a host. I think he's actually losing money by not being slimy and schemy and selling add space and being misleading.



In fact, Malcolm has gone so far in making us feel welcome that we forget that this is his business rather than a hang out. I see no reason why Malcolm should further jeopardize his family's income by allowing a two sided forum for discussion of his products. I see no other firespinning site promoting open critique and criticism of their products, I see no reason why it should be done here.



{Excuse my succinctness with rudeness. I didn't mean to be rude. Just being efficient. Wow... did I spell anything right?}

EDITED_BY: NYC (1116442700)


Well, shall we go?
Yes, let's go.
[They do not move.]

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Spacecow00x
Spacecow00x

Member
Location: Ft. Myers, Florida
Member Since: 11th Sep 2004
Total posts: 170
Posted:people are going to ask if a product is good or not regardless of there actually being a correct place to put the topic, so why not make it easier for other people to find reviews of products they are also thinking of buying, i know i wont buy anything unless i have seen or heard of how it actually is. Becides, good talk of a product can also stimulate its sales.

You've got the wings of a fallen angel
You offer peace if they praise your name
You live your life taking everything you can get
Look down, time to fly!

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Pele
Pele

the henna lady
Location: WNY, USA
Member Since: 15th Dec 2000
Total posts: 6193
Posted:That's what the search function is for. I have seen so many reviews in technical and social (I put mine in technical discussion, btw).

I can see both sides, and completely understand why it would be great for people to make their purchasing decisions, though I know that HoP staff tends to field most of those questions (and that is what we are here for).

In the end it is up to Malcolm, but in truth, I really do not see a need for it when the search function works just fine and there are forums already that this kind of discussion works well in.

*shrug*


Pele
Higher, higher burning fire...making music like a choir
"Oooh look! A pub!" -exclaimed after recovering from a stupid fall
"And for the decadence of art, nothing beats a roaring fire." -TMK

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Malcolm
Malcolm

HOP admin
Location: HOP
Member Since: 18th Nov 2003
Total posts: 997
Posted:Some good ideas. I will give it some more thought.

However we prefer to keep the shop relationships seperate from the community. Otherwise it will become too commercial looking.

We'd prefer to help customers on a one to one basis as we are all unique individuals with unique wants/needs.

Currently we email everyone a follow up letter asking for feedback and comments and ask if we can improve in our service/goods. This is done a few weeks after each order is sent.
This gives the buyer time to play with the products.

If we get a few bad reviews or we personally do not like something we ditch/change the product.
Obviously we do not want to sell stuff that will give us a bad name or even rip off or misslead you.

One concern is that we are all different and what one person says is good may not be good or safe for others.

We have a good support team for any questions you may have.
Remember all purchases are risk free as we offer a money back guarantee if not 100% satisfied.

Customer satisfaction is our top priority. Without that we would not stay in business for long.

So..
If you want to give feedback reply to our support email.

If you have questions about products/customs see our FAQ pages, contact support@homeofpoi.com or have a look in technical forums

If you are looking for beginner packages look in the "beginners" section.

Kindest regards

Malcolm


"May your balls always burn"

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UCOF
UCOF

Carpal \'Tunnel

Member Since: 17th Apr 2002
Total posts: 15414
Posted:"However we prefer to keep the shop relationships seperate from the community. Otherwise it will become too commercial looking."



I ubblove HOP.



smile



P.s- Anyone want to buy my old Aerotechs? wink


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NYC
NYC

NYC
Location: NYC, NY, USA
Member Since: 26th Aug 2001
Total posts: 9232
Posted:I'll trade you an autographed NYC postcard. wink

Well, shall we go?
Yes, let's go.
[They do not move.]

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Kombi guy
Kombi guy

HOP OM
Location: HOP Central, New Zealand
Member Since: 21st Nov 2003
Total posts: 224
Posted:All the products we sell through the HOP shop are getting tested and then re-tested on a regular basis here at HOP central, as safety is sooooo important along with the quality of the products that we design. Whether its a new product that we are designing here, or products we buy off other manufacturers, every item gets repeatedly tested by both Malcolm and myself...before being released out into the big wide world of twirly goodness. Hence the feedback that we ask for with the 21 day support email after you have purchased from us means so much. Items we sell are regularly getting tested and re tested and improvements made where necessary,as the joy of the manufacturing/design aspect means continually changing and improving on the products. If any shop or product related questions cant be found through searching feel free to email me here at HOP central.....

support@homeofpoi.com

Happy twirling
Chris.
juggle weavesmiley juggle weavesmiley juggle


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JauntyJames
JauntyJames

Carpal \'Tunnel
Location: Hampshire College, MA, USA
Member Since: 22nd Dec 2004
Total posts: 3533
Posted:I think that having a section devoted to product reviews is a very reasonable idea, but not a section devoted entirely to HoP goods. It makes a lot more sense to have it contain information on all sorts of different products, which would indeed keep the HoP shop separated as Malcolm wished.

-James

"How do you know if you're happy or sad without a mask? Or angry? Or ready for dessert?"

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