Latest Reviews for Service and support page 111
Ordered by Newest FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
23rd March, 2007
Service and support
Quickest Delivery Ever
"Panic stricken I looked at the date my best friends birthday was tomorrow..so I got online and ordered a couple of items yesturday morning thinking they would arrive next week...as a belated present. To my surprise they arrived at my door early this morning (Very next day)from Christchurch to Whangarei. Very stolked as they are just in time to add to our collection for our festivities tonight. I think home of poi is going to save me with a few more last minute presents to come."
Faye Kippenberger, New Zealand. [Verified Buyer]
GOLD Member since Oct 2006
Service and support
Quickest Delivery Ever
"Panic stricken I looked at the date my best friends birthday was tomorrow..so I got online and ordered a couple of items yesturday morning thinking they would arrive next week...as a belated present. To my surprise they arrived at my door early this morning (Very next day)from Christchurch to Whangarei. Very stolked as they are just in time to add to our collection for our festivities tonight. I think home of poi is going to save me with a few more last minute presents to come."
Faye Kippenberger, New Zealand. [Verified Buyer]
GOLD Member since Oct 2006
21st March, 2007
Service and support
great service
"Everything went very smooth with each transaction very happy fast service !!!"
Jerry Tatton, USA. [Verified Buyer]
GOLD Member since Feb 2007
Service and support
great service
"Everything went very smooth with each transaction very happy fast service !!!"
Jerry Tatton, USA. [Verified Buyer]
GOLD Member since Feb 2007
20th March, 2007
Service and support
Good
"Everything i could hope for from online shopping. Thank you HOP!"
Wouter Van Der Merwe, United Kingdom. [Verified Buyer]
SILVER Member since Jun 2006
Service and support
Good
"Everything i could hope for from online shopping. Thank you HOP!"
Wouter Van Der Merwe, United Kingdom. [Verified Buyer]
SILVER Member since Jun 2006
20th March, 2007
Service and support
Thanks home of poi
"Great costumer service! email you back quickly and resolve issues quickly . Not an evil corperation Who could ask for more"
Art Frazee, USA. [Verified Buyer]
GOLD Member since Sep 2006
Service and support
Thanks home of poi
"Great costumer service! email you back quickly and resolve issues quickly . Not an evil corperation Who could ask for more"
Art Frazee, USA. [Verified Buyer]
GOLD Member since Sep 2006
20th March, 2007
Service and support
Going the extra mile
"You guys really rate! You not only fill and ship orders lightning fast (even when compared to my excitement when waiting for a new poi toy to arrive!) but you check on the orders to make sure the customer is happy with it! fantastic!"
Sharon Surface, USA. [Verified Buyer]
GOLD Member since Feb 2007
Service and support
Going the extra mile
"You guys really rate! You not only fill and ship orders lightning fast (even when compared to my excitement when waiting for a new poi toy to arrive!) but you check on the orders to make sure the customer is happy with it! fantastic!"
Sharon Surface, USA. [Verified Buyer]
GOLD Member since Feb 2007
17th March, 2007
Service and support
great service folks
"i am impressed with the service i got fom HOP. the follow up and general friendly vibe i get from here is awesome!! love you guys!!!"
Melissa Otoole, USA. [Verified Buyer]
SILVER Member since Feb 2007
Service and support
great service folks
"i am impressed with the service i got fom HOP. the follow up and general friendly vibe i get from here is awesome!! love you guys!!!"
Melissa Otoole, USA. [Verified Buyer]
SILVER Member since Feb 2007
16th March, 2007
Service and support
Top Noch
"The service from this sight is why I continue to use and buy from The HOP store. THanks for the great service. Continue to do what you do."
Rodger Rademacher, USA. [Verified Buyer]
SILVER Member since Dec 2006
Service and support
Top Noch
"The service from this sight is why I continue to use and buy from The HOP store. THanks for the great service. Continue to do what you do."
Rodger Rademacher, USA. [Verified Buyer]
SILVER Member since Dec 2006
13th March, 2007
Service and support
Just great people
"the crew at home of poi are really down to earth caring people who will always listen to any ideas you may have (no matter how crazy) and will go out of their way to please the customer. their delivery service is incredibly fast and the gear is always top quality in the 8 years I have been a customer of home of poi my safety has never been comprimised and I have never had anything but a positive and honest response from them (even when I had to send the product back). I would not trust anyone else with my equiptment."
Dwarfstar Entertainment, New Zealand. [Verified Buyer]
GOLD Member since Oct 2006
Service and support
Just great people
"the crew at home of poi are really down to earth caring people who will always listen to any ideas you may have (no matter how crazy) and will go out of their way to please the customer. their delivery service is incredibly fast and the gear is always top quality in the 8 years I have been a customer of home of poi my safety has never been comprimised and I have never had anything but a positive and honest response from them (even when I had to send the product back). I would not trust anyone else with my equiptment."
Dwarfstar Entertainment, New Zealand. [Verified Buyer]
GOLD Member since Oct 2006
12th March, 2007
Service and support
Timeliness
"I live in the eastern coast of the United States and I was surprised how fast I had received my sock poi. The first set of poi I ordered on here took about 2 weeks and that was back in December. The order of the sock poi took about half that time. That surprised me because sending mail from the east coast of the US to the west coast takes about 5 days."
Preston Villicana, USA. [Verified Buyer]
GOLD Member since Dec 2006
Service and support
Timeliness
"I live in the eastern coast of the United States and I was surprised how fast I had received my sock poi. The first set of poi I ordered on here took about 2 weeks and that was back in December. The order of the sock poi took about half that time. That surprised me because sending mail from the east coast of the US to the west coast takes about 5 days."
Preston Villicana, USA. [Verified Buyer]
GOLD Member since Dec 2006
12th March, 2007
Service and support
service
"top notch service easy and hassle free"
Andrew Park, Australia. [Verified Buyer]
BRONZE Member since Feb 2007
Service and support
service
"top notch service easy and hassle free"
Andrew Park, Australia. [Verified Buyer]
BRONZE Member since Feb 2007
10th March, 2007
Service and support
A great birthday gift
"I do not use poi but 2 of my daughters do. My daughter's birthday was coming up and she had given me a link to your company's website on her birthday wish list. I found ordering very easy and the shipping cost was very reasonable considering the product comes all the way from New Zealand. Shipping was fast less than 10 days. My daughter was absolutely thrilled when she opened her birthday gift. She took them out and began twirling them at once. And I must say they looked very nice. I hadn't seen her get that excited about a birthday gift since she was a little girl. Thanks!"
Luanne D., USA. [Verified Buyer]
BRONZE Member since Feb 2007
Service and support
A great birthday gift
"I do not use poi but 2 of my daughters do. My daughter's birthday was coming up and she had given me a link to your company's website on her birthday wish list. I found ordering very easy and the shipping cost was very reasonable considering the product comes all the way from New Zealand. Shipping was fast less than 10 days. My daughter was absolutely thrilled when she opened her birthday gift. She took them out and began twirling them at once. And I must say they looked very nice. I hadn't seen her get that excited about a birthday gift since she was a little girl. Thanks!"
Luanne D., USA. [Verified Buyer]
BRONZE Member since Feb 2007
6th March, 2007
Service and support
QUICK QUICK QUICK
"I was amazed! took a week forthe products to get to me from New Zealand.. The payment was processed the same day. VERY Efficient! Will shop again!"
Blayke Linke, Australia. [Verified Buyer]
BRONZE Member since Feb 2007
Service and support
QUICK QUICK QUICK
"I was amazed! took a week forthe products to get to me from New Zealand.. The payment was processed the same day. VERY Efficient! Will shop again!"
Blayke Linke, Australia. [Verified Buyer]
BRONZE Member since Feb 2007
5th March, 2007
Service and support
great product
"have recently bought glow poi from you guys very happy everything arrived in a+ condition thanks fast postage too ++++"
Hannah, Australia. [Verified Buyer]
SILVER Member since Feb 2007
Service and support
great product
"have recently bought glow poi from you guys very happy everything arrived in a+ condition thanks fast postage too ++++"
Hannah, Australia. [Verified Buyer]
SILVER Member since Feb 2007
4th March, 2007
Service and support
Fired Up
"Very useful and informative. You just might have saved someone from serious injury. The second part with Sage was as you stated inspiring enriching and uplifting."
Billie Wilson(papa Burner), USA. [Verified Buyer]
BRONZE Member since Mar 2005
Service and support
Fired Up
"Very useful and informative. You just might have saved someone from serious injury. The second part with Sage was as you stated inspiring enriching and uplifting."
Billie Wilson(papa Burner), USA. [Verified Buyer]
BRONZE Member since Mar 2005
3rd March, 2007
Service and support
Awsome!
"I love all the products. They are never cheaply made and shipping is super fast. I usually get things in a week in the United States!"
Maleficent, USA. [Verified Buyer]
SILVER Member since Dec 2006
Service and support
Awsome!
"I love all the products. They are never cheaply made and shipping is super fast. I usually get things in a week in the United States!"
Maleficent, USA. [Verified Buyer]
SILVER Member since Dec 2006
1st March, 2007
Service and support
Excellent
"Placing an order was easy and I received my order within the timeframe specified. I recommend it because even after you have your order you can still return it within 30 days if you're not satisfied."
Courtney S., USA. [Verified Buyer]
BRONZE Member since Feb 2007
Service and support
Excellent
"Placing an order was easy and I received my order within the timeframe specified. I recommend it because even after you have your order you can still return it within 30 days if you're not satisfied."
Courtney S., USA. [Verified Buyer]
BRONZE Member since Feb 2007
28th February, 2007
Service and support
100 Plus for You !!!
"I ordered my fire poi after doing a web search and finding your site. I did twirl a baton and had a fire baton when I was young. I NEEDED something for myself to do that will allow me to stay mentally focused yet at the same time allow myself to totally be away from my hectic life. My only regret was that my Poi arrived SO FAST with the DVD's - that I took them on my vacation that I just returned from - BUT there was no DVD player for me to use t get started :(. I tried them on my own unsure of the technique but I want to do this right.. Since arriving home I watched the DVDs and even showed a friend which I was going to keep a secret. (I am too excited for that!!) The only thing about the instructional DVD that I did not see was that my Poi has the double handles and it is only shown how to hold the Poi in positions with the single loop handle. ** I am unsure of the position of the connection - top of hand or bottom for the double loop??? Thank you!!"
Karla Koehn, USA. [Verified Buyer]
SILVER Member since Feb 2007
Service and support
100 Plus for You !!!
"I ordered my fire poi after doing a web search and finding your site. I did twirl a baton and had a fire baton when I was young. I NEEDED something for myself to do that will allow me to stay mentally focused yet at the same time allow myself to totally be away from my hectic life. My only regret was that my Poi arrived SO FAST with the DVD's - that I took them on my vacation that I just returned from - BUT there was no DVD player for me to use t get started :(. I tried them on my own unsure of the technique but I want to do this right.. Since arriving home I watched the DVDs and even showed a friend which I was going to keep a secret. (I am too excited for that!!) The only thing about the instructional DVD that I did not see was that my Poi has the double handles and it is only shown how to hold the Poi in positions with the single loop handle. ** I am unsure of the position of the connection - top of hand or bottom for the double loop??? Thank you!!"
Karla Koehn, USA. [Verified Buyer]
SILVER Member since Feb 2007
27th February, 2007
Service and support
Incredible Delivery speed!
"Wow is all i can say! Ordered on a Thursday and delivered to my home in England the following Monday! That is amazing and beats many companies based in the UK for delivery service. Also very well packaged."
Fionnuala O'kane, United Kingdom. [Verified Buyer]
GOLD Member since Jul 2006
Service and support
Incredible Delivery speed!
"Wow is all i can say! Ordered on a Thursday and delivered to my home in England the following Monday! That is amazing and beats many companies based in the UK for delivery service. Also very well packaged."
Fionnuala O'kane, United Kingdom. [Verified Buyer]
GOLD Member since Jul 2006
27th February, 2007
Service and support
Nice people
"They are fast to anwer your questions. Thanks for the help."
Parry, Spain. [Verified Buyer]
GOLD Member since Sep 2006
Service and support
Nice people
"They are fast to anwer your questions. Thanks for the help."
Parry, Spain. [Verified Buyer]
GOLD Member since Sep 2006
27th February, 2007
Service and support
Great service to France
"I'm really happy with the services of this site. I order everything I need with Home of Poi and I don't have any complain to do. All stuff are more expensive here in France and after a week I receive everything at home. I'd like to thank you and I know I will deal with you again. Franck"
Franck Toulouzet, France. [Verified Buyer]
SILVER Member since Jan 2007
Service and support
Great service to France
"I'm really happy with the services of this site. I order everything I need with Home of Poi and I don't have any complain to do. All stuff are more expensive here in France and after a week I receive everything at home. I'd like to thank you and I know I will deal with you again. Franck"
Franck Toulouzet, France. [Verified Buyer]
SILVER Member since Jan 2007
26th February, 2007
Service and support
Way to go!
"The service and support of the home of poi is great for I purchased a DVD fire training video for no cost because the people in charge weigh it highly that the poi spinner remains unharmed. Great offer thanks again!"
Silke-katrin Kunze, Thailand. [Verified Buyer]
BRONZE Member since Feb 2007
Service and support
Way to go!
"The service and support of the home of poi is great for I purchased a DVD fire training video for no cost because the people in charge weigh it highly that the poi spinner remains unharmed. Great offer thanks again!"
Silke-katrin Kunze, Thailand. [Verified Buyer]
BRONZE Member since Feb 2007
23rd February, 2007
Service and support
Faulty Loops
"I've been drilling my new LED glow poi so when the loops broke within a month of having them I called them up on Skype and they graciously offered to send another pair! I am always amazed at their great service."
Patrick Campbell, USA. [Verified Buyer]
SILVER Member since Oct 2006
Service and support
Faulty Loops
"I've been drilling my new LED glow poi so when the loops broke within a month of having them I called them up on Skype and they graciously offered to send another pair! I am always amazed at their great service."
Patrick Campbell, USA. [Verified Buyer]
SILVER Member since Oct 2006
23rd February, 2007
Service and support
thanks
"Thank you very much for your quick and perfect service."
Daniele Ceresole, Italy. [Verified Buyer]
BRONZE Member since Jan 2007
Service and support
thanks
"Thank you very much for your quick and perfect service."
Daniele Ceresole, Italy. [Verified Buyer]
BRONZE Member since Jan 2007
21st February, 2007
Service and support
Superb!
"The best service I have ever met!"
Anna Kamilla Berke, Hungary. [Verified Buyer]
BRONZE Member since Jan 2007
Service and support
Superb!
"The best service I have ever met!"
Anna Kamilla Berke, Hungary. [Verified Buyer]
BRONZE Member since Jan 2007
21st February, 2007
Service and support
Fabulous service fabulous products!
"As always my order arrived quickly and the items were exactly what I expected!"
Kiki.enfuego - California, USA. [Verified Buyer]
BRONZE Member since Jan 2007
Service and support
Fabulous service fabulous products!
"As always my order arrived quickly and the items were exactly what I expected!"
Kiki.enfuego - California, USA. [Verified Buyer]
BRONZE Member since Jan 2007
20th February, 2007
Service and support
:)
"I have been shopping from HOP now and then for one or two years and they always have great service. the products comes her faster than if i had ordered it here in Sweden and that to a lesser price even. If there has been any problem it has been easy to solve it with some help from the people working here. Great work :)"
Malin Elwing, Sweden. [Verified Buyer]
GOLD Member since Jun 2006
Service and support
:)
"I have been shopping from HOP now and then for one or two years and they always have great service. the products comes her faster than if i had ordered it here in Sweden and that to a lesser price even. If there has been any problem it has been easy to solve it with some help from the people working here. Great work :)"
Malin Elwing, Sweden. [Verified Buyer]
GOLD Member since Jun 2006
20th February, 2007
Service and support
Class Act
"User friendly site bargain pricing and prompt delivery - who could want for more! Thank you."
Mark Restey, USA. [Verified Buyer]
BRONZE Member since Jan 2007
Service and support
Class Act
"User friendly site bargain pricing and prompt delivery - who could want for more! Thank you."
Mark Restey, USA. [Verified Buyer]
BRONZE Member since Jan 2007
16th February, 2007
Service and support
Highly Recommend This Website
"I have to admit I was a bit leary ordering on the internet especially from a company outside the US but this was not the case. This was the best customer service speed of delivery and great communication on updating me every step of the way on my order. I would order from them again!! Thank you for being so professional."
Desiree Bradanini, USA. [Verified Buyer]
BRONZE Member since Nov 2006
Service and support
Highly Recommend This Website
"I have to admit I was a bit leary ordering on the internet especially from a company outside the US but this was not the case. This was the best customer service speed of delivery and great communication on updating me every step of the way on my order. I would order from them again!! Thank you for being so professional."
Desiree Bradanini, USA. [Verified Buyer]
BRONZE Member since Nov 2006
16th February, 2007
Service and support
Shipping
"The shipping of my order to Guernsey (Channel Islands) was increadibly fast. I had my parcel within two weeks from what is said to be the furthest country away from here that there is! Thank you!"
Will Roberts, Channel Island (UK). [Verified Buyer]
BRONZE Member since Jan 2007
Service and support
Shipping
"The shipping of my order to Guernsey (Channel Islands) was increadibly fast. I had my parcel within two weeks from what is said to be the furthest country away from here that there is! Thank you!"
Will Roberts, Channel Island (UK). [Verified Buyer]
BRONZE Member since Jan 2007
14th February, 2007
Service and support
If only everything could work this well....
"I would love to know how these guys get a parcel to me in London quicker and cheaper than most UK based companies - really efficient fantastic!"
Sassy Varmint, United Kingdom. [Verified Buyer]
BRONZE Member since Jan 2007
Service and support
If only everything could work this well....
"I would love to know how these guys get a parcel to me in London quicker and cheaper than most UK based companies - really efficient fantastic!"
Sassy Varmint, United Kingdom. [Verified Buyer]
BRONZE Member since Jan 2007
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All prices converted to United States dollars using XE.com