Reviews on Service & support

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 Guide pour vos achat / 
Service & support  
3rd November, 2017
Awesome!
"Love the wand you guys are great!!"
, USA  [Verified Buyer]
SILVER Member since Aug 2017

Service & support  
2nd November, 2017
EXCELLENT
"Excellent service and excellent product. Thank you Home of Poi"
, New Zealand  [Verified Buyer]
BRONZE Member since Oct 2017

Service & support  
1st November, 2017
Striped Poi
"Excellent value for money, and very fun to use!"
, New Zealand  [Verified Buyer]
BRONZE Member since Oct 2017

Service & support  
31st October, 2017
Arrived in expected time
"Arrived in remote area in Peru, after almost a month, which is normal with the postal system here"
, France  [Verified Buyer]
BRONZE Member since Dec 2015

Service & support  
31st October, 2017
Very helpful
"Very helpful information packet and it arrived sooner than expected. Yay!"
, USA  [Verified Buyer]
BRONZE Member since Oct 2017

Service & support  
31st October, 2017
A+
"Fast delivery, great customer service and perfect product"
, Australia  [Verified Buyer]
SILVER Member since Apr 2017

Service & support  
30th October, 2017
simply the best
"great site always has what i need"
, USA  [Verified Buyer]
SILVER Member since Aug 2017

Service & support  
27th October, 2017
I'm impressed!!
"I had just won a photo competition. Placed my order the next day and it was shipped to me in the USA in less then two weeks. Everything was packaged well! I was really surprised and appreciated the fact that home of poi sent me a email with links to tutorials concerning my flow props I ordered. I am absolutely in love with my 100mm red silicon contact juggling ball! I highly recommend home of poi! I wasn't even a paying costumer and they treated me as I was."
, USA  [Verified Buyer]
BRONZE Member since May 2017

Service & support  
27th October, 2017
Way cool
"Love everything i get from you guys your the best...."
, USA  [Verified Buyer]
SILVER Member since Aug 2017

Service & support  
25th October, 2017
Love home of poi
"Every order i make has a quick delivery and all my products I've gotten are great for performance in trying to learn all different forms of flow and this place has helped me achieve the first part of my dreams"
, USA  [Verified Buyer]
BRONZE Member since Dec 2015

Service & support  
23rd October, 2017
LED lights for hurricane diabolo
"Its a cool gadget for the diabolo but my lights unbalance the diabolo slightly which leads to flickering while its spinning. And I would like a real tutorial on how to install the lights (cause mine isn t really working to well)"
, USA  [Verified Buyer]
SILVER Member since Oct 2017

Service & support  
20th October, 2017
Great Customer Service
"I have purchased a few items from Home Of Poi and my orders have always been right on and prompt. My latest order had a battery issue and they got back to my first inquiry so quick per email and this resolved my issue rather fast."
, USA  [Verified Buyer]
SILVER Member since Jun 2015

Service & support  
16th October, 2017
UK Delivery - Slow but effective
"UK delivery took a few days longer than the estimates given, but well within the worst case time - and that's ignoring the two days added by our own customs department. (12 working days dispatch to customs notification, paid immediately, and in my hands 2 days later). Last-mile delivery by Parcelforce, which I'd consider a plus. Packaging and dispatch by HoP very fast and without the slightest issue."
, United Kingdom  [Verified Buyer]
BRONZE Member since Sep 2017

Service & support  
15th October, 2017
Lotus Petal Fire Fan
"They are very nice. The weight distribution is very good. They are easy to spin. The fans travelled through half the world to me, and they only needed 15 days. Thank you."
, Germany  [Verified Buyer]
SILVER Member since Feb 2016

Service & support  
11th October, 2017
Like magic
"Live in Aus. The delivery was quicker than i expected. The product its self... absalute bliss to work with and incredibly hipnotic. They even gave me a special dvd link thingy to help me learn quicker."
, Australia  [Verified Buyer]
SILVER Member since Oct 2016

Service & support  
9th October, 2017
Buying experience
"My order came complete. They gave a few day longer window that they arrived in. Poi worked nice out of the box. The knobs are awesome as well. Great company to buy poi products from."
, USA  [Verified Buyer]
BRONZE Member since Sep 2017

Service & support  
9th October, 2017
Very satisfied
"Thank you for the new order I just got in the mail. It arrived faster than expected. I am so happy with the products I have bought from Home of Poi. Flow in delivery :-D"
, Norway  [Verified Buyer]
SILVER Member since Jul 2016

Service & support  
4th October, 2017
Exemplary customer service
"All communication with the staff has been swift and easy. My package was lost in the mail, but customer service was quick to fix the situation. Truly an example of dedication."
, Finland  [Verified Buyer]
BRONZE Member since Aug 2017

Service & support  
3rd October, 2017
Top Notch
"Always a pleasure doing business with the folks at Home of Poi. You guys always work hard to take care of my needs and customer service is very easy to work with."
, USA  [Verified Buyer]
GOLD Member since Jan 2006

Service & support  
3rd October, 2017
Reliable store
"Everything went pretty smooth, the delivery was fast, the item was in a perfect condition."
, Australia  [Verified Buyer]
BRONZE Member since Sep 2017

Service & support  
2nd October, 2017
My first and favorite.
"I first ordered a pair of sock POI from home of poi back in 2008. They're superb with communication back and forth via email and it makes me feel comfortable knowing when my package ships. Their prices are great and the benefits are amazing. I just thought tonight about how awesome it is that they include batteries whenever you buy poi off them. Keep being incredible. Thank you so much!"
, USA  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
2nd October, 2017
easy ordering process - fast shipping
"Easy ordering and fast shipping - I am very pleased with the service of HOP"
, Austria  [Verified Buyer]
SILVER Member since Sep 2017

Service & support  
2nd October, 2017
Fast and Furious
"Love to order flow gears from Home of Poi. One of the best service and delivery so far."
, Thailand  [Verified Buyer]
GOLD Member since Oct 2013

Service & support  
29th September, 2017
super fast delivery to UK
"Fantastic service to UK, arrived when expected and within 10 days of ordering, Would not hesitate to buy from Home of Poi again."
, United Kingdom  [Verified Buyer]
BRONZE Member since Sep 2017

Service & support  
29th September, 2017
Fantastic
"Fast delivery to Belgium! Beautiful fans! Exceptional communication and info about my order and the fire fans I ordered! Super happy, keep it up!"
, Belgium  [Verified Buyer]
BRONZE Member since Sep 2017

Service & support  
28th September, 2017
Quality & delivery
"Quality 10/10 Delivery 10/10 Very helpful customer service very happy with my orders to date."
, Australia  [Verified Buyer]
SILVER Member since Aug 2017

Service & support  
28th September, 2017
Perfect
"Good communication and fast service"
, New Zealand  [Verified Buyer]
SILVER Member since Sep 2017

Service & support  
27th September, 2017
Fast shipping, good quality
"As always HoP delivers fast and the product is great quality."
, USA  [Verified Buyer]
SILVER Member since Dec 2012

Service & support  
26th September, 2017
Very satisfied!
"This was my first time visiting and ordering from home of poi. The website was very organized, and I received frequent updates about my order. Everything arrived as expected, and I was very impressed with the quality of service. Thank you!"
, USA  [Verified Buyer]
SILVER Member since Sep 2017

Service & support  
23rd September, 2017
Customer service
"I paid for expedited shipping, my poi were on a plane the very next morning. Got to Denver from New Zealand in 3 days. Hurricane Irma couldn't stop HOP, thanks guys!"
, USA  [Verified Buyer]
GOLD Member since May 2012