Reviews on Service & support

 
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Service & support  
24th April, 2018
Fantastic
"Ordered some stuff for my 9 year old. She is happy as with it and the high quality surprised me, it's really sturdy gear. Postage was a little slow but that's more to do with Australia Post I'd think. When I rang and asked about it the bloke on the phone was really good and it was actually dropped to the door while I was on the phone to the company. Really happy with it."
, Australia  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
19th April, 2018
fantastic
"great products, easy to search a wide variety of circus and performance equipment. very smooth check out and delivery process."
, Australia  [Verified Buyer]
SILVER Member since Oct 2016

Service & support  
14th April, 2018
excellent service
"This arrived 5 days earlier than expected. Amazing considering I'm in the UK. It was quicker than some of my local purchases"
, United Kingdom  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
13th April, 2018
HOP
"I love you guys so much. Will always recommend you to anyone looking for any sort of flow product!"
, USA  [Verified Buyer]
SILVER Member since Feb 2017

Service & support  
11th April, 2018
Quick and smooth
"My order was promptly processed, simply the shipping to Germany took the time it took. All in all: Quick and smooth, thank you!"
, Germany  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
11th April, 2018
HoP is great
"Always the best customer service"
, USA  [Verified Buyer]
SILVER Member since Jan 2018

Service & support  
11th April, 2018
Great Service
"before I started my oder I gut great support from the team. Thx 4 that!"
, Germany  [Verified Buyer]
GOLD Member since Mar 2018

Service & support  
9th April, 2018
Good stuff, delivered fast
, New Zealand  [Verified Buyer]
BRONZE Member since Apr 2018

Service & support  
7th April, 2018
Best thing ever
"I had picked up poi from a cousin and he recommended this sight to me and it s where I found this it s an excellent start to a new beginning"
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
6th April, 2018
New Cushion Grip Tape
"While the original cushion grip tape was great, the new version is even better. With full width double sided tape (compared to about one third width adhesive tape already attached) there is less distortion or crimping and the full width of the cusion grip ensure that when it's on it stays on (and doesn't move). The double sided tape may take a little longer to apply, but it's worth the extra time. Only warning is to watch if you rotate the work on your legs while applying the double sided tape - but it's cheaper than waxing!"
, Australia  [Verified Buyer]
SILVER Member since Oct 2013

Service & support  
6th April, 2018
Good quality and quick delivery
"The staff is excellent quality and the delivery was much quicker than expected"
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
3rd April, 2018
Great service
"Great website with great customer service!"
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
3rd April, 2018
Replacement of one faulty glow poi - timely and free!
"I purchased a set of glow poi and they arrived by mail within 3 days. Oh joy! Except one was not working. Oh no! After going through the online advice options and very helpful emails from the manufacturers in USA, I asked the House of Poi in Christchurch for advice and they not only sent me a replacement part for free but also within the short time frame before I went to WOMAD in Taranaki. I was able to spin poi after dark at WOMAD and now only hit myself in the head sometimes. My family are impressed, my Year 9 form class are impressed and I was deeply impressed by the aroha and awhina shown by House of Poi. I have been unreservedly recommending their product, and their service, to everyone who comes up to me and asks - where did you get those - they are so cool! I have a long way to go on my spinning journey - but have had the best possible start. The shape and consistency of glow poi make it a fun, instead of a painful, learning curve. Mesmerising even with basic moves at night!"
, New Zealand  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
3rd April, 2018
Best Poi Co in the Whole World
"Fantastic product, delivered 3 days after order..the backup service is second to none.. buy from the Best."
, New Zealand  [Verified Buyer]
GOLD Member since Mar 2010

Service & support  
3rd April, 2018
incredible service
"i blinked twice and my flow toys arrived. insanely fast service!!! thanks tribe! :)"
, New Zealand  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
31st March, 2018
Home of POI does it again
"Once again your guys at HOP have exceeded my expectations and delivered with you usual excellence. You continue to amaze me. Thanks for the fantastic service."
, New Zealand  [Verified Buyer]
SILVER Member since Nov 2011

Service & support  
29th March, 2018
Prompt and Precise customer service
"I was curious as to whether lengths of grip come off a longer roll so I could order a custom length, unfortunately they didn t, but, the answer came very fast."
, New Zealand  [Verified Buyer]
PLATINUM Member since Jun 2006

Service & support  
29th March, 2018
Wonderful Company To Do Business With!
"I was very pleased with my transaction and my purchase. Everything went smoothly with the purchase and my stick's arrived in the amount of time I was told it would take. I love my new stick's and can't wait to light them! Thank you so much!!"
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
28th March, 2018
super service
"Deuxieme commande chez home of poi et toujours aussi satisfait. Service rapide, on est informe de chaques etapes et les colis arrivent vraiment vite. Merci!"
, Switzerland  [Verified Buyer]
SILVER Member since Feb 2018

Service & support  
27th March, 2018
Great order
"2nd order with HoP. Great services, awesome products. Wouldn't order from anywhere else:-)"
, Australia  [Verified Buyer]
SILVER Member since Jan 2018

Service & support  
26th March, 2018
flowtoy led shortstaff 800mm
"robust, fast, long battery life want another for dual wielding"
flowtoy led shortstaff 800mm
, New Zealand  [Verified Buyer]
SILVER Member since Jan 2018

Service & support  
24th March, 2018
Amazing
"Everything we ever purchase from here is of high quality and great priced! Will be shopping here again. Highly recommended"
, USA  [Verified Buyer]
SILVER Member since Oct 2017

Service & support  
22nd March, 2018
Repeat Customer here
"This is the fourth time buying from HomeofPoi, and as always 100 satisfied! Highly recommend their top quality products. Keep on spinning ;)"
, Belarus  [Verified Buyer]
SILVER Member since Oct 2017

Service & support  
22nd March, 2018
Review of Concentrate Contact Staff + C5 LED
"The contact staff is wonderful. Very bright LEDs and the staff is weighted really well. The LED modules have broken twice on me, but customer service from Home of Poi has sent me 2 replacements free of charge. Love this company!"
, USA  [Verified Buyer]
SILVER Member since Sep 2017

Service & support  
20th March, 2018
Best props available
"I have been a flow artist for about 5 years now. I know many people that make their own however, all of my props have come from H.O.P. I have shopped for parts to build my own and it is still more cost effective to purchase here. I've never had a prop malfunction or wear out in less than 2 years. Quality, cost and a replacement gaurantee (I've never had to use) makes Home of Poi the only online shop worth considering."
Best props available
, USA  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
18th March, 2018
Excellent Staff
"I bought a small staff and it is exactly how I imagined it, great quality and super great to spin. I'm in love with it. Thank you Home of Poi."
Excellent Staff
, Australia  [Verified Buyer]
SILVER Member since Feb 2018

Service & support  
16th March, 2018
Fantastic service, the best products in poi and a friendly team!
"Love this place - great poi of all the styles you can imagine. Each well made. I got fantastic flag poi and lots of practice poi. You can even go to the warehouse and buy them - handy on a 3 week trip to New Zealand. Malcolm is one in a million! :)"
Fantastic service, the best products in poi and a friendly team!
, United Kingdom  [Verified Buyer]
SILVER Member since Feb 2018

Service & support  
16th March, 2018
Good service
"My questions were all answered promptly and thoroughly."
, USA  [Verified Buyer]
SILVER Member since Feb 2018

Service & support  
16th March, 2018
Amazing
"Super kind and extremely helpful"
, USA  [Verified Buyer]
SILVER Member since Dec 2017

Service & support  
13th March, 2018
Best quality
"I'm glad to be a customer of Home Of Poi, they always deliver with quality service with their shipping ALWAYS being on point along with the flow toys:) This is definitely the shop i recommend to people because i know that they don't let down or even come close with the way they do things.. Anyways, thank you HOP, this customer won't be going anywhere. Stay up, Stay flowing<3"
Best quality
, USA  [Verified Buyer]
SILVER Member since Aug 2016