PLAY Festival 2008 tease - 23-27 july. (CANCELLED) :(

Skulduggery: thanks for posting I was worried I was alone and sounding nuttier than a very nutty thing

Dunc: As of this evening I have just been emailed by Paypal to let me know I have been refunded. So many thanks for sorting that out
My fury was never a personal attack (from reading your profile, as a fellow parent and dubber I'm sure we'd get along ) it was just the lack of communication that was doing my nut in

Thank you guys.
Hope you all have a good rest of the summer whatever you get up to.
Lu.

Can I have my refund please too?!

Lucy

An error in the shop has meant your ticket was set to 'pending' instead of the accurate 'confirmed' status that it should have been (as you should be able to see in your account on the website). Because of this your ticket hasn't been refunded as it wasn't on our list of refunds.
I have now refunded the money and sent an email with the full details of what's happened.

We're investigating why this has occurred and thanks to you flagging it up we commenced a full audit for this error, we have found another booking on the same day that hasn't worked in the same way...argh!

I can't apologise enough for this

Skully....I'm doing traders after the normal tickets and there's only a few left to refund now, everything will be completed by the end of the weekend.

Thanks for refunding the money Dunc.

Eh what a nightmare Dunc, having to be doing this instead of glowing with the *hey that was hard but wasn't it great* vibe of the satisfied festival organiser.

Hope its soon behind you, all that dang paperwork and glitch unpicking.
Cheers and hugs
Gabe

Yeah - I feel for those that have forked out and then are needing the cash back for another event, but....
Im sure Dunc and crew must be in multiple-millions in debt for time, energy and passion spent on an event that unfortunately didnt happen
BIG HUG Dunc
We Love you

I dont want My money Back
Keep it to cover costs

Um.. I still also have no refund... I've emailed about it too, a few weeks ago. I checked yesterday wit' bank, and nowt's been paid in.

I dont see why everyone is in such a rush for thair money back are you all that skint

Yes Minty I am skint as are many other people.

I think the main problem has been the lack of communication. After asking how long it would take for the refunds to be made we were told by Dunc 1 week. When that didn't happen for some of us we weren't updated as to why, we were just left not knowing. Some people emailed and got no reply and others just waited and wondered. If we had been kept informed maybe people wouldn't have felt the need to ask for their money back publicly here.

Hazel, check your paypal account ( I assume that's how you bought your ticket?) I had to manually accept the payment today... Pay pal is so not my pal...

I have a paypal account?

how did you book your ticket if you didn't use pay pal?

you were given the option to bypass paying through paypal if you wanted or if you didn't have a paypal account. i think i did that because the time it takes for paypal to process transactions is ridiculous if you don't already have money in there. but i can't remember so i'm constantly checking both